We employ a team of practice-based social prescribing navigators who work in all 31 GP practices across Newcastle. The service gives GPs a non-medical referral option that can work alongside existing treatments to improve health and wellbeing.
Our social prescribing navigators help and support patients by signposting them to sources of support in the community. This may include, for example, help with financial, housing, lifestyle, mobility, social and general advice. We work with more than 100 health, social care, and voluntary sector partners to provide this service.
We also manage a team of link workers working across Newcastle.
Link workers differ from navigators in that they take a more hands-on approach with patients that are referred to them. This may mean going into the community with their patient or organising transport to get to a support group or club.
Social Prescribing aWARD winner!
Our social prescribing model has been hugely successful in the first four years of the service, with 7400 referrals. Newcastle Gateshead CCG approved a further two years funding in June 2019.
Read about two of our successful social prescribing case studies.
COVID PANDEMIC support
The social prescribing team made more than 3,500 calls during the first three months of the pandemic to both existing patients and those who were shielding. The team supported and referred patients on a range of subjects including universal credit and benefits, mental health and wellbeing, employment and debt and food and prescription deliveries.