Social prescribing service

We employ a team of practice-based social prescribing navigators who work in all 31 GP practices across Newcastle. The service gives GPs a non-medical referral option that can work alongside existing treatments to improve health and wellbeing.

Our social prescribing navigators help and support patients by signposting them to sources of support in the community. This may include, for example, help with financial, housing, lifestyle, mobility, social and general advice. We work with more than 100 health, social care, and voluntary sector partners to provide this service.

Social Prescribing aWARD winner!

Our service manager, Michael Waugh (pictured below, bottom right), won the Social Prescribing Manager of the Year award from the National Association of Link Workers in October this year.

The NGPS practice-based social prescribing team

Our social prescribing model has been hugely successful in the first two years of the service, with 4300 referrals. Newcastle Gateshead CCG approved a further two years funding in June 2019.

The NGPS social prescribing team are part of the Newcastle Gateshead Social Prescribing Connector Project and work alongside organisations from the community, voluntary and social enterprise sectors and statutory bodies. The connector project aims to share knowledge and best practice to support the delivery and development of the social prescribing system across Newcastle and Gateshead. They are also developing consistent training provision across the linkwork community in the North East, working with NHS England and Health Education England to develop competency frameworks and training programmes.

We are supporting the development of this service as an integral part of the wider social prescribing offer across the city.

Read about two of our successful social prescribing case studies.

Download our presentation to read more about social prescribing navigators


The social prescribing team made more than 3,500 calls during the first three months of the pandemic to both existing patients and those who were shielding. The team supported and referred patients on a range of subjects including universal credit and benefits, mental health and wellbeing, employment and debt and food and prescription deliveries.

Social prescribing Link workers

We also manage a team of link workers working across Newcastle.

Link workers differ from navigators in that they take a more hands-on approach with patients that are referred to them. This may mean going into the community with their patient or organising transport to get to a support group or club.